Terms of Service

Last Updated: April 18, 2026

1. Acceptance of Terms

By accessing and using the Chikara Quads & Adventures website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Chikara Quads & Adventures provides safari tours, adventure activities, transfers, accommodation, and related travel services in Victoria Falls, Zimbabwe. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. Bookings and Reservations

3.1 Booking Process

All bookings are subject to availability and confirmation. A booking is not confirmed until you receive written confirmation from us.

3.2 Payment

Payment terms will be specified at the time of booking. We may require a deposit to secure your reservation. Full payment may be required before the start of your activity or tour.

3.3 Pricing

All prices are quoted in USD unless otherwise stated. Prices are subject to change without notice until a booking is confirmed. We reserve the right to correct pricing errors.

4. Cancellations and Refunds

4.1 Cancellation by You

Cancellation policies vary by service and will be communicated at the time of booking. Generally:

• Cancellations made more than 48 hours before the activity may be eligible for a full or partial refund
• Cancellations made less than 48 hours before the activity may not be eligible for a refund
• No-shows are not eligible for refunds

4.2 Cancellation by Us

We reserve the right to cancel or modify services due to:

• Weather conditions
• Safety concerns
• Insufficient bookings
• Force majeure events

In such cases, we will offer alternative dates or a full refund.

5. Participant Requirements

5.1 Age and Health Requirements

Some activities have age, health, and fitness requirements. Participants must:

• Meet minimum age requirements
• Disclose any medical conditions that may affect participation
• Follow all safety instructions
• Wear appropriate safety equipment when provided

5.2 Behavior

We reserve the right to refuse service or remove participants who:

• Behave inappropriately or dangerously
• Are under the influence of alcohol or drugs
• Fail to follow safety instructions
• Engage in illegal activities

6. Liability and Risk

6.1 Assumption of Risk

Adventure activities involve inherent risks. By participating, you acknowledge and assume these risks. You participate at your own risk.

6.2 Limitation of Liability

To the maximum extent permitted by law, Chikara Quads & Adventures shall not be liable for:

• Personal injury or death
• Loss or damage to personal property
• Indirect, incidental, or consequential damages
• Loss of enjoyment or opportunity

6.3 Insurance

We recommend that all participants have adequate travel and medical insurance covering adventure activities.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Chikara Quads & Adventures or its licensors and is protected by copyright and other intellectual property laws.

8. Website Use

8.1 Acceptable Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's operation
• Transmit viruses or malicious code
• Collect information about other users

8.2 Accuracy of Information

While we strive to provide accurate information, we do not warrant that all information on the website is complete, current, or error-free.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Your use of third-party websites is at your own risk.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, government actions, or pandemics.

12. Dispute Resolution

Any disputes arising from these Terms of Service or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Zimbabwe.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Chikara Quads & Adventures
Victoria Falls, Matabeleland North, Zimbabwe
Phone: +263 780 228 102 / +263 832 840 800
Email: info@chikaraadventures.com